REsume
PROFESSIONAL SUMMARY
Information Technology professional with 11 years of experience guiding healthcare organizations through regulatory requirements by consulting on technical and clinical workflows, specification interpretations, and software setup. Consistently improved internal processes and documentation, resulting in optimal results for all stakeholders, including significant, measurable financial impact. 5 years managing individual associates and a business unit; successfully creating and implementing long-term, sustainable resource planning, contracting, and technical solutions.
EXPERIENCE
Owner/Operator
Basenji Woodworking, LLC | Vancouver, WA Since September 2022
• Designed, presented, and built unique designs to client specifications.
• Developed all processes for inventory, book-keeping, and internal documentation.
• Utilized AI to both expand design offerings, and to enhance marketing materials.
• Leveraged geographical advantages to offer distinctive, heirloom quality goods, from sustainable
materials.
Manager/Lead Consultant
Cerner Corporation | Kansas City, MO October 2019 – August 2022
• Maintained team size as team workload grew 300% from 2017 to 2022.
• Adjusted project plan to accommodate entirely virtual implementations.
• Developed new model for Quality Measures contracting in the CommunityWorks Organization.
• Presented Quality Reporting updates to large groups at Cerner conferences and regulatory summits.
Team Lead/Senior Consultant
Cerner Corporation | Kansas City, MO June 2017 – October 2019
• Managed a team of five people, who were responsible for all implementations, upgrades, and support
tickets for Quality Reporting solutions in the Cerner CommunityWorks Organization.
• Coordinated continuous installation of Quality Reporting and Meaningful Use software packages in all
CommunityWorks environments.
• Developed strategy for yearly upgrades to Quality Reporting settings for all CommunityWorks clients,
saving more than an FTE per year.
• Refocused client-facing documentation to deliver simpler, faster, and more effective projects.
Consultant
Cerner Corporation | Kansas City, MO March 2014 – June 2017
• Worked with clients in new Strategic Alignment Program to implement software before it was
generally available.
• Led project for largest Electronic Clinical Quality Measures file submission during the first year of the
CMS Program.• Developed training materials in an entirely new format, resulting in better understanding, easier
maintenance, and less support tickets logged.
• Overhauled implementation project plan to improve client satisfaction and eliminate waste.
• Developed and facilitated onboarding classes for associates joining the Quality Reporting Team.
• Consulted with over two dozen clients on Core Measures implementation projects for both CMS and
TJC Quality Measures programs.
• Brought the largest Cerner Client live on the eQualityCheck abstraction tool, creating the model for
all future eQualityCheck implementations.
Delivery Consultant
Cerner Corporation | Kansas City, MO June 2011 – March 2014
• Configured Core Measures and Meaningful Use settings for clients on the Cerner Millenium Platform.
• Consulted on workflow and software settings to satisfy CMS and TJC Quality Reporting programs.
• Revised internal documentation for periodic program updates.
SKILLS AND CERTIFICATIONS
• Proficient in SQL, Cerner Command Language (CCL), Cerner Millennium, SAP Business Intelligence, Microsoft Office Suite, Tableau, JIRA, SketchUp, QuickBooks, and Squarespace Design Tools.
• Six Sigma Greenbelt Certified
EDUCATION
Kansas State University | Manhattan, KS August 2007 – May 2011
• Bachelor of Science in Finance